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Customer Service & Logistics assistant


Our client is a fast-growing scale-up with big ambitions and a hands-on mindset. Our structure is still evolving, so we're looking for someone who enjoys variety, takes initiative, and feels at home in a dynamic environment where no two days look the same. Customer Service & Logistics assistant Functieomschrijving As the Customer Service & Logistics Assistant, you'll be the operational backbone of their daily activities. You'll support customers, follow up orders, prepare shipments, and handle administrative tasks from A to Z. You'll work closely with the small team and help them build efficient processes as they grow.Your Responsibilities - First point of contact for customers (phone & email) - Order processing and follow-up from confirmation to delivery - Preparing and packing outgoing shipments when needed - Coordinating with logistics partners and tracking deliveries - Creating and sending invoices - Handling administrative tasks related to orders, returns, and stock - Supporting the team with ad-hoc tasks typical for a scale-up environment - Thinking proactively about improvements and more efficient workflow Profiel - You speak Dutch and English fluently - You enjoy a mix of customer contact, logistics tasks, and admin work - You're hands-on, flexible, and not afraid to roll up your sleeves - You're comfortable in a company with little structure and lots of room to shape your role - You're organized, reliable, and proactive - Experience in customer service, logistics, or administration is a plus, but mindset matters most Aanbod What they offer - A varied role with real impact in a growing scale-up - A friendly, informal team where your ideas matter - Space to learn, grow, and take ownership - A mix of office work and practical tasks, never boring

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